Frequently Asked Questions
What payment methods are accepted?
We accept VISA, MasterCard, American Express and debit at the time of sale. All prices are in Canadian funds and do not include sales taxes, GST, PST, HST, or similar taxes. Prices and specifications are subject to change without notice.
Do you have a return policy?
Yes, authorization must be obtained for the return of any products before they are returned. Products will be eligible for return provided they were purchased within 30 days of receipt and are in saleable condition and in their original packaging. A restocking charge of 15% will be charged on all returns. All returns must be shipped prepaid. Custom products are not eligible for return.
What is your warranty?
Safety Direct Ltd. warrants the buyer (for a period of one year from invoice date) that the product, when shipped, will be free of defects in material and workmanship. Safety Direct Ltd.'s sole obligation under this warranty is limited to repair or replacement of this product, or any of the parts or compnents of the product, at our sole discretion. Safety Direct Ltd. neither assumes, nor authorizes any person to assume for us, any obligations with sale of the product. Safety Direct Ltd. does not accept any liability for damages which may result from alteration, missuse or abuse of its products.
How long does it take to ship your products?
Once the order has been processed, we ship products out as soon as possible, but this will not always be the same day as your order. In general, processing standard configured products ship within 3 business days. Custom products will ship within 5 business days. For large volume orders, we will provide estimated shipping dates via email. Safety Direct Ltd. assumes no ownership for missing product once it has left the premises. All claims become the responsibility of the customer and any recoveries must be made with the courier service.
Do you ship internationaly?
Sorry, we are not able to ship outside of Canada at this time
Do you sell through distributors?
Yes, we have select distributors throughout Canada, please see distributor list in contacts. If you would like to become a distributor, please contact our office for details.
Harness Sizing Charts
Size chart for Bodyguard, Ranger, Kings Guard, Flame Guard, Arc Breaker, Pro Guard harnesses
Size chart for Value harnesses
Size chart for Rescue Pro harnesses
Harness Classifications
The Canadian Standards Association (CSA) regulates the classifications for full body harnesses. A harness can have more than one classification, however, all full body harnesses must meet the requirements for class A Fall Arrest.
Class A Fall Arrest
Class A harnesses are designed to protect workers when they are six feet or more above the ground. They support the body during and after a fall. Dorsal (back) D-rings are used for fall protection. They slide on impact, keeping the worker in a upright position.
Class AD Suspension and Controlled Descent
Class AD harnesses are used to support and hold a worker while being raised and lowered. There is one sternal (front) D-ring and one dorsal (back) D-ring. The sternal D-ring is used for attachment to a descent device.
Class AE Limited Access
Class AE harnesses are designed to raise or lower a worker through a confined area. Shoulder D-rings serve as anchorage points for attaching an extraction yoke or other rescue device. The D-rings slide on the shoulder strap for optimal positioning of the worker.
Class AL Ladder Climbing
Class AL harnesses are designed for use with a certified fall arrester that travels on a vertical lifeline or a rail. Sternal (front) D-rings are used for attachment to the vertical system.
Class AP Work Positioning
Class AP harnesses will hold and sustain a worker at a specific location, allowing full use of the hands, while limiting any free fall to two feet or less. Side D-rings at waist level are used for positioning and restraint.
Leg and Chest Connectors
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Note: Grommet Legs are also known as "Tongue Buckle"
